Overview

Our refund and return policy lasts for 15 days. If more than 15 days have passed since your purchase, we cannot offer you a full refund or exchange.

To qualify for a return, your item must be unused and in the same condition as you received it. It must also be in its original packaging.

Several types of merchandise are exempt from returns. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Also, we do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional items not returnable:

• Gift cards
• Downloadable software products
• Some health and personal care items.
• o complete your return, we require a receipt or proof of purchase.

There are some situations where only partial refunds are given:

• Obvious signs of use
• Any item not in its original condition, is damaged
• Parts are missing for reasons not due to our error
• As of March 5, 2020, in case the buyer who makes a purchase on www.nomesito.it selects the form of payment with the PayPal system, where later the same buyer requests a refund in any capacity and for any reason of the amount paid, this refund will not include the fees retained by PayPal (equal to a fixed sum of 0.35 euros + a variable sum equal to 3.4% of the paid), but only the net of the transaction. In addition, any fees related to transportation, etc. etc., for any reason and in any form, could also be further deducted from this net, thus proceeding to refund only the resulting net.
• Any item returned more than 100 days after delivery

REFUNDS

Once we receive and inspect your return, we will send you an email to inform you that we have received the returned item. We will also inform you of the approval or rejection of your refund.

If you are approved, your refund will be processed and a credit will automatically be applied to your original credit card or payment method, within a specified number of days.

Late or Missed Refunds

If you have not yet received a refund, check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially recorded.

Then contact your bank. Often there is some processing time before a refund is posted.

If you have done all this and still have not received your refund, please contact us at info@samich.it.

Sale Items

SOnly regular priced items can be refunded. Sale items cannot be refunded.

EXCHANGES

We exchange items only if defective or damaged. If you need to exchange it for the same item, email us at info@ciccarni.it and send your item to: info@samich.it e invia il tuo articolo a: Via pescara 177 | 66100 Chieti Scalo (CH) | ITALY.

GIFTS

If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit equal to the value of your return. Once the returned item is received, a gift certificate will be sent to you

If the item was not marked as a gift at the time of purchase, or if the donor received the order shipped to themselves to deliver later, we will send a refund to the donor and they will be notified of your return.

SHIPPING AND RETURNS

To return the product, you must send it to:

SAMICH s.r.l. – Via pescara 177 | 66100 Chieti Scalo (CH) | ITALY (Vendors)

You will be responsible for paying your own shipping costs for the return of your item. Shipping charges are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it takes for the exchanged item to reach you may vary.

If you are returning more expensive items, you may want to consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive the returned item.

DO I NEED HELP?

Contact us at info@samich.it for questions regarding refunds and returns.